Gadgetopia

I've been trying to pay an EBay bill for the last month, ever since I moved form California to New Mexico. PayPal refuses to accept my new address because they say their computer security system is telling them I am still in California.

I have received numerous computer generated messages to my complaints that indicates that they care nothing for me.

Paypal is the worst, they lied to me and then froze my account with 3200.00 I think asked to speak with a manager who was rude.....I have also had people do chargebacks several months after the transaction was complete and was hit with a 10 service fee on top of taking all my money, this company is the worst and I would gladly join any class action lawsuit, I hope ebay divorces themselves from paypal

Paypal has my $70,000+ and will not release my funds. I have 2 complaints so far and resolved them in less than one day. I faxed in my driver's license and my precious SS# to them and they still would not release the funds. They found out that I have accociation with my supplier and link me to them and they will not unlock my account until my supplier's account gets unlock first. My company and my transaction belongs to me, NOT my supplier. I would love to join class action law suit on their ass.

first of all i have been a paypal customer for 3-4 years,you think they would treat me and faithful customers a little better. i sold a playstation 2 on ebay FEB 22nd 2004. the buyer payed me promptly thru paypal $135.00 AND had a confirmed adress thru paypal to send it to after well over 2 months(APR 23rd 2004) paypal REVERSED(stole) the funds out of my account claiming that the buyer paid me with "fraudulent" funds. first of all, does paypal not check out credit cards and bank accounts attached to thier customers that use thier services? secondly, how would anyone ever know if they recieve a payment thru paypal that is questionable? why am i and others being punished and have to foot the bill for PAYPAL's MISTAKES? it makes no sense to me. they claim an "investigation" is in process. i actually have all the shipping info and insurance form with the buyers CONFIRMED THRU PAYPAL adress on it. this is not fair in the least and im outraged that i have to be responsible for it. paypal has no live customer support. you are at thier mercy it seems like. nobody to talk to on any matter. you just have to wait around while they decide the fate of your money. its been days and i have not heard a thing about my situation they created.

I logged into my paypal account one day to find out it was locked. I did everything they told me to help unlock it but nothing. They said it would take 3 business days for them to look it over, it's been about 2 months. I didn't have a lot of money in there but that's not the point. I didn't really use paypal a lot, but when I need it the most I'm locked out. Save yourself some time, don't sign up for paypal. Don't endure the headaches.

Paypal (an EBAY company) unlawfully attempted to transfer my money to an account with a name other than the one I had entered into their system. They denied responsibility and charged me a fee. They have ripped off millions of people who just can't be bothered going through the difficult process to lodge a complaint. They allowed a fraudulent seller to resell the goods on ebay after letting them take my paypal money, so long as the new buyer paid with paypal they were happy....... If they've robbed you or assisted a fraudster register your complaint with the relevant state consumer authority. Not that it will do any good. There is NO protection for buyers or sellers. BEWARE!!!

Paypal has balls !!! They decided a refund of my money from a seller was a "fraudulent payment" and put a hold on my account. Paypal was NOT even involved in the refund, just the site used to obtain my money, so who the hell are they to go into my account for any reason pertaining to my refund???? What the hell are they investigating? They investigate NOTHING !!!!! They gave MY money BACK to the ebay seller who was auctioning items that weren't even available!!!! And 14 other people fell for his scam also, till I figured it out and notified every single one of them!!!!! All paypal had to do was read the sellers ratings for a (1month period of sales) during their "investigation" like I told them to in every single email I have sent since they've stuck their sticky little fingers into MY money. Their site claims you can "send money to anyone with an email address". That's all this scumbag seller did. He sent me back the money I paid him and that he took fraudulently without any hassle. 6 weeks later...paypal steps in (and I still don't understand why) steals MY money and now has the balls to tell me I'm "NEGATIVE" in my account and to add funds!!!! They charged me a "fee" according to an email reply. Is it me or what????? I also would love to get a class action suit together and SUE THEIR ASS' !!!! Take some of their money and see how they like it. What they're doing has got to be illegal!!!!!

hey all, if i'm not allowed to swear in this report then you gonna be able to read it, these fuckin wankers, im in the uk, i was selling some software on ebay, and my account got suspended, who the fuck are they, there askin me for proof of where i bought the software from, and proof of postage, now, why arnt ebay askin me for all this, its a joke man, paypal have obviously got my personal info from ebay, and paypal want answers, these people are fuckin scum man, i sent some cash to my cousin, now his fuckin account is blocked, what the fuck is going on, my account has £277 in it, and he's account is now minus -£159, now before these accounts got limited, i has £103, and my cousin had £0, how the fuck can he be in the minus, these pricks are gonna get it, i'm gonna post this in all the hack rooms and pay the best hacker in the world to fuck them over, lets start a fund off, and pay the hacker that fucks them up, cuz theres nothing else we can do,

i cant believe no one is going to do anything about it, sooner than later someone is going to get an m16 and go in there blazing,

i want my money you hear me paypal, you fuckin pigs, i have freinds who are solicitors, and they will get fucked, trust me, that money is ours, the account might be theirs, but the money is ours, i couldnt give a fuck about teh account, i just want my money, is it too much too ask for, its pure theft, if i dont get my money, then i expect the people who sent it to me get it at least, why is this money kept by them, its illegal, no fraud has taken place, i know people who work in the TV industry here, and when i say that i mean BBC, they fucked with the wrong person man, i've sent them all teh information they need to take off the limit, if they dont do it, my god, watchdog WILL broadcast this, and it will be big everywhere, so paypal fuck you i'm comin,

DO NOT USE THEM

PayPal kept my $1200 on hold for nearly 6 months and then finally unlocked them. Why the fuck was that? They gave me no reasons! I was just glad to get my money and I didn't questioned them because of fear :-)

I can't fucking believe this!!!! SCAM ALAERT!!!!!! this fucking jerk has payed with a stolen credit card and paypal wants me to pay them because he used a fucking stolen card!!!! now this is the last straw. I'm filing a national complaint with ebay and paypal they are fucking scum!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Check my link for more info!!!! PAYPAL and EBAY suck.... they won't get away with this one.

Dude, I hate to break this to you, but that's how the credit card business works. You are the merchant in this instance and if you do not have an imprint of the credit card, then you are liable for a chargeback should that credit card turn out to be stolen.

This is the risk you assume in doing business without the physical card present, since anyone can just give you a number and an expiration date.

Ask any larger mail order merchant about this and they'll tell you how much they lose every year to chargebacks because of stolen card numbers. It's the nature of the beast.

No it does not, so your telling me if i use someone elses credit card on ebay, buy something, then the person complains i get away with the goods that the person sells and make money ? I don't think so

Um, yeah, that's what I'm telling you.

What you have are three parties to this little shindig: (1) the crook, (2) the bank (Paypal itself, in this case, probably), and (3) you. If the credit card is stolen, someone has to take the loss. Who is it going to be?

(1) The crook? No, that's why he's a crook.

(2) The bank? Yeah, right. Why should they take the loss? It's not their fault. When the purchase was made, the card hadn't been reported stolen. The bank acted in good faith so long as they have an approval number. They sought an approval and got it. They've done nothing wrong.

(3) You? Yup.

Look at it this way: do you think you're the first person to get burned by a stolen credit card? This happens thousands of times a day and procedures for dealing with it are well established. I spent four years investigating credit card fraud for the largest credit card issuer in the country (at the time). Believe me -- I heard this same outrage from hundreds of mail order merchants who got stuck taking a charge back.

Take PayPal out of the equation for a second. If you were an independent mail order or e-commerce merchant with a merchant account at Wells Fargo or Bank of America, do you think it would be any different? Do you think Wells or BOA would take the loss for a stolen credit card? Not a chance. PayPal ain't going to either.

I'm sorry you got hosed, but that's the risk you take when you do business without laying your hands on a credit card.

Rob, you wanna jump in here?

Right, thats it. Whoes favor to go to watch dog ? Lets get a group of people together and put a stop to all this stolen credit card business. They are gettin away with this all and i think paypal and ebay have something to do with it. Money making shit. SCUM!!!

Since you asked.

Actually the amount of credit card fraud that actually ends up being the responsibility of the merchant is minor compared to the losses the credit card companies take every year on fraud they cannot chargeback to the merchant.

Paypal is different in that they don't sustain losses from actual missing cards like a large bank would. They can reverse the charges to the seller rather than taking a loss. I'm guessing it's in your user agreement with them and since they are not a bank per se, they don't have to follow the rules every other card issuer in the country does. They're in the odd position of being a merchant who acts like a bank. The normal rules don't apply.

When a customer notices fraud they report it to the bank who issues a chargeback to the merchant (in this case Paypal). Paypal is the end of the line as far as the card company is concerned. If the agreement you have with PayPal states such then they reverse the charge back to you. Again, their service, their rules.

If you think a citizens group to stop credit card fraud will actually work I wish you well. Credit card companies spend millions of dollars per year just to slow it down. They still have a great deal of work to do. The type of fraud you experienced is pretty basic. If only you knew about the fraud they don't tell you about.

Sorry if I rambled a bit.

As a seller on eBay, the only true way to avoid this from happening is to accept only money orders. That will slow down the payment and fulfillment process on your end, and reduce the number of bidders on your auctions, but at least you are guaranteed that the money will be there. Plus, you won't have to abide by the rules which we all read and agreed to with PayPal...you did read it through, right?

Well if we go through television I am sure it would get accross a msg to warn ebay / paypal users of whats going on. This is not fair as paypal DOES NOT state you will be charged IF a person buys goods with a stolen credit card. This is illigal in businesses and legal action can be taken.

well all my cards are cancelled and changed tomorro and if they want money they aint gunna get it, my paypal account is now cancelled this is SCUM!!! We need to get the msg accross not to use paypal... Where is the money going that sellers pay to paypal at the end of the auction? Ebay and paypal are both scum simple as that.

So can any1 confirm for me what action is taken with the seller if he uses a stolen credit card ? anything or does paypal FAKE a investigation?

As a seller on eBay, the only true way to avoid this from happening is to accept only money orders. That will slow down the payment and fulfillment process on your end, and reduce the number of bidders on your auctions, but at least you are guaranteed that the money will be there. Plus, you won't have to abide by the rules which we all read and agreed to with PayPal...you did read it through, right? But i do not have paypal account and can someone help me to get one