Oct 17

The Cell Phone Water Detection Sticker

The Tell-Tale Part: I had no idea this existed.

Open the case of your mobile (cell) phone. Do you see a round white sticker, similar to that in the first photo below? […] This is a water damage sticker, which changes colour if moisture gets into this bit of the phone, and will be used to void your warranty if your phone stops working for any reason. […] A single droplet of water placed on the sticker turns it bright red (in the case of my phone, anyway):

Someone [ahem] at Blend should check this out. But I’m not going to name any names.

It was Joe.


Comments

by joe,   October 17, 2006 10:32 AM  

yeah, i returned a cell phone a while ago to the verizon store for warranty service (i forgot what was wrong.... something with the screen i think). the first thing they did was pull out the battery and check the water sticker, which was on the battery for this phone. It was pink, probably from carrying it in my jersey pocket during bike rides. Of course the problem with the screen was unrelated, but they refused to replace it under warranty.

so.... i just bought a new battery on ebay for $8 or something, replaced it myself and took it back in, and they were none the wiser.


by danielcole,   October 17, 2006 12:57 PM  

I'm sad to say that my phone a while back got put thru the clothes washer / dryer. The US Cellular rep opened the back cover and showed me the (now bright red) tab and told me that it was a water-detection sticker. I had bought the insurance on the phone so it was a free replacement, no hassle. (note: I have the crippled Motorola V710)


by Xevious Mann,   October 20, 2006 6:19 PM  

I just looked at my supercheapo Verizon company phone and saw a little white dot. So I licked it and would'nt you know, it turned red. I can already rear the class action mailers being printed. One solution is to replace the sticker with a plain gloss coated paper sticker (I doubt phone store techs are gonna check by wetting em)


by Lori,   November 9, 2006 3:04 AM  

I just dropped my Samsung (sprint) SPH-A900 in a bucket of water while I was moping. I had a corded head set on and when I bent down my knee yanked on the cord and in it went. I sucked all the water out and it was turning on fine but now it's just showing a screen error of "mode: emergency / port: USB." The water sticker is black..At least that's what I think the sticker is. I feel like such an idiot and there is NO WAY I can afford a new phone. My husband bought it for my birthday. I have no idea what to do. I guess that's what I get for wanting a phone that was well out of our means. :( Any one have ANY suggestions? Does the oven solution really work on this phone? I tried to open it up to look at it and the screws had green guck on them. :( Probably not a good sign at all. I couldn't get the casing off of it either. Right now I have it set in front of a fan and I don't know if that's the right thing to do either. I'll try just about anything at this point. I feel so awful about it. :( ANY suggestions would be very very appreciated. My husband is just ticked and not helping with ideas and I can't blame him. I shouldn't have been on the phone and near a bucket of water!


by Vlad,   November 17, 2006 10:08 AM  

HI!. Once i went for a swim and forgot my cellphone in my pocket, and it got we and stuff. I stoped working or turning on. So i just put it in the oven to the minimal temperature for 3 hours and left it on the sun for like a day. It dried up and started working. Just the red button doesnt work. That happened about 5 month ago. And right now i started having other problems, my phone is just restarting itself. So what i did is took the water sticker from an old phone and put it on mine. I am going to bring it to Rogers, maybe they'll change it. But there might be another problem. There might be another sticker inside or on the battery. If you know how to find out please answer or mail hwy133@hotmail.com. My phone is motorola v361.


by Vlad,   November 17, 2006 10:11 AM  

To Lori. Wash your phone because the chemical or chlorine must have gotten into your phone which will destroy your cellphone. Take out battery and sim card and wash it in clean water. Then dry it, and cook in the oven for 3-5 hours at lowest temperature.


by Chris,   November 20, 2006 7:56 PM  

In scanning the internet to see what to do about my daughter's cell phone that dropped in water, I've seen claims that putting the phone in an oven at 125 degrees for 5 hours will do it. Unfortunately my oven will only go as low as 170. I plan to try the heat register first. One interesting product that I saw listed is CorrosionX. Their website says that it is 100 guaranteed. You can see more about it at http://www.corrosionx.com/tv.html. I may look into that as a last resort. It sounds like it will displace the water and take care of corrosion. It must not conduct electricity or their claims wouldn't work... It may be worth checking out.

Just thought I'd share...


by ,   December 10, 2006 11:15 PM  

Where can we buy new stickers to replace the ones that have turned red.


by braaad,   December 11, 2006 5:54 PM  

u people are stupid i can sell u a sticker for 20 dollars if u wwant email me at gopedsdude@hotmaail.com


by ,   December 12, 2006 4:53 AM  

i bought a hole punch and some white garage sale stickers


by chris meade,   December 28, 2006 5:50 PM  

MY phone stated car output on screen,we went to the verizon store(i hate these guys).I was told a tech would have to look at it and the man took it to the rear room.He cam out and said it was water damage and it would need to be replaced.The dot was gone,but he stated there was corrosion on the plug in port.I was told i would have to pay full price for the phone.I asked him for a knife to scrape out the terminal.He did not have one , so i got out a bussiness card scraped it ,blew it out and it was just fine. It was such a joy to see his face turn red.


by Doug,   December 31, 2006 12:37 PM  

There seems to be a problem when taking an unworkable phone to Verizon, Cingular, etc, stores. The same thing happened to me twice. The salesperson took my Nokia (and Motorola) into the back room, came back, showed me the red dot, and said the phone had been in water. It had not! Why didn't he open the phone in front of me??? It even looks like he may have wetted the dot himself and smeared some red around the dot by accident. Then he was more than happy to try and sell me a new phone.

Personally, I think this is a scam to get out of warranty repairs.


by CherieKissesYou,   January 13, 2007 12:11 AM  

I took my mobile into verizon wireless the other day due to the reception on the phone being poor, they told me that they would not be able to replace it due to water damage. I was like what, water damage, my phone has never ever touched water or have ever been in water. I think that is a bunch of bull, we need to get enough people together to start a class action law suit against verizon. Also there was a lady who had walked in before me and she was told the same thing that her phone had water damage because the sticker with the red xxx's had smeared, she also told the verizon agent that her phone had also never been in water, what is going on. I know have poor service on my phone, and they will not replace it, when it has never touched water. We need to do something about this hoax so they do not have to replace the phones.


by Ellen,   January 22, 2007 2:24 PM  

My daughter has had to replace two phones due to supposed water damage. The last one was only 22 days old and cost her almost 2 hundred dollars. I've had my Nokia for over 2 years and no problems while she has had three motorola's in the same timeframe. The first replacement was under warranty with a service contract while the others weren't. When the last one was returned there was an explaination of water damage...

The Original Equipment Manufacturer or their appointed authorized repair facility has determined that the Product has been in contact with liquid.
The handset does not necessarily need to be immersed in liquid to be refused. Any moisture that enters the handset that causes corrosion to the internal

components of the handset constitutes a void of the warranty due to liquid damage.

Quote-The Liquid Damage Indicator does not necessarily have to read positive for the handset to have internal corrosion. Liquid damage can be caused by water, rain, extreme humidity or heavy perspiration or any other corrosive material.-Quote

Don't take your cell phones in a steamy bathroom while your bathing waiting for your friends to call. Don't take them outside and talk on them in freezing weather and then bring them indoors to the warm. If you wear glasses they fog up when you do this don't you think the phone is going to do the same thing? And last but not least iF YOU THINK A CELL PHONE IS EXPENSIVE TO KEEP REPLACING why on earth does she take the laptop computer she bought into the bathroom next to the whirlpool when it is steaming hot to play games.
Sorry but some problems are self inflicted.

We may cheat to get our cell phones replaced or repaired for free but somebody is paying and it is probobly the ethical consumers who don't cheat and take care of their phones and other electrical components.


by annonymos,   January 26, 2007 11:16 PM  

before u take your phone in remove the sticker....they wont know you did


by certified tech,   February 2, 2007 4:33 AM  

If you remove the sticker, your warranty is voided. Yes, we are able to tell if you make your own sticker and put it on the phone, yes, there are other ways to check for moisture damage. Stop trying to cheat the system whem you get your phone wet, you are only raising the cellular phone prices foe everyone.


by Nance,   February 3, 2007 1:34 AM  

you can buy some real liquid indicator stickers on eBay for $14 for 10


by System Cheater,   February 6, 2007 6:13 PM  

Verizon has so many bull shit charges already.... My phone's water damage indicator turned pink due to it being on the side of my workout shorts.... So I hole punched a piece of paper with clear scotch tape on it and glued the paper side down with the glossy scotch tape face up... They opened it up, saw no indication of water damage, then gave me a new phone. I paid full retail price for the dam thing and it quit working on me for no reason(Motorola Razor V3m) $300.00. Verizon rips us off on everything, Im glad to rip them off any chance I get. * When you get a new phone take the liquid indicator off, put in a safe place... when you take your phone in, put it back on...*


by John,   February 6, 2007 6:17 PM  

Yeah, Verizon sucks. They charge me an extra charge just for being black. And another for having long hair...


by Verizon Tech,   February 6, 2007 6:23 PM  

* Alot of our charges are not nessary. We milk all the money out of you we can... For instance, Most companys let you put your own mp3 music on your phone, NOT with us you don't, we blocked it so you have to buy our Verizon V-cast music essentials. And the phone does not come with the motorola phone tools software for you computer, we dont include it, you have to buy that from motorola. Please let us know it there is any other way we can take money from your pocket! 800-922-0204 or just dial( star then 611) from your verizon phone. *


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